Mediation Training for HR Professionals

Mediation is a tool that helps people to resolve workplace interpersonal and professional issues in such a way that the relationship at stake remains intact.

In workplaces issues may arise as a result of any of the following subjects – the inter-generational workforce, cross-cultural diversity, gender, race/nationality/ethnicity, language, organizational change, new management, existing management, interpersonal style, professional approach, technology, and many others.

Designed specifically for HR Professionals, this program is based on a blend of the Facilitative and Transformative models of Mediation which teach participants how to guide parties in the workplace to negotiate based on their individual needs and shared interests with the goal of repairing underlying relationships enroute to settlement. This program is unique in that it is entirely focused on workplace mediation specifically through the lens of the HR function. You will not spend time covering broad techniques that are not relevant from an HR perspective.

Completion of this program and our Workplace Coaching for HR Professionals Program gets you the Executive Workplace Mediation Master’s Diploma.

This 1½ Day program is rich, highly experiential, and practical.  In the first segment we cover the contextual grounding of general Mediation principles.  In the second and third segments we provide participants with hands-on Mediation practice on, real-life, workplace issues using role plays. A Mediation Trainer then provides step-by-step coaching with frequent individual feedback as well as group-wide debriefs.